Privacy Policy

This Privacy Policy applies to the website medai.website ("Site"), which markets and sells the NSR-47 Audio Protocol, a digital wellness audio product. The Site is operated by MEDAI ("we," "us," or "our").

We are committed to protecting your personal information. This Policy explains what data we collect, why we collect it, and how it is used.

We collect the following categories of information:

• Information you provide: When you purchase through our checkout platform (ClickBank), they collect your name, email address, and payment details. We may receive your name and email address from these platforms after a completed purchase.
• Automatically collected data: When you visit the Site, we may automatically collect your IP address, browser type, operating system, referring URLs, pages visited, and time spent on the Site.
• Cookies and tracking technologies: We use cookies and similar technologies (including Google Analytics and Facebook Pixel) to understand how visitors interact with the Site and to measure advertising effectiveness.
• URL parameters: We may process tracking parameters in URLs (such as affiliate IDs or campaign identifiers) to attribute sales correctly.

We use the information collected for the following purposes:

• To fulfill your digital product order and deliver access to purchased files
• To send transactional emails related to your purchase (receipts, download links)
• To respond to customer support inquiries
• To analyze Site traffic and improve user experience
• To measure the performance of advertising campaigns
• To comply with legal obligations

We do not sell your personal information to third parties. We do not send unsolicited marketing emails without your consent.

The following third-party services may process your data in connection with your use of the Site:

• ClickBank: Payment processing and digital product delivery. Their privacy policy is available at clickbank.com/privacy-policy. ClickBank is a registered trademark of Click Sales Inc., a Delaware corporation.
• Google Analytics: Website traffic analysis. You may opt out via the Google Analytics Opt-out Add-on.
• Meta (Facebook) Pixel: Advertising measurement. You may manage your preferences at Facebook Privacy Settings.
• Firebase (Google): Website hosting. Data handled per Google's privacy policies.

We use cookies to:

• Remember affiliate tracking parameters during your visit
• Collect anonymous analytics data via Google Analytics
• Track advertising conversions via the Facebook Pixel

You can control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of the Site.

We retain personal data only as long as necessary to fulfill the purposes described in this Policy, or as required by law. Purchase records may be retained for up to 7 years for accounting and legal compliance purposes.

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at the address below.

This Site is intended for adults aged 18 and older. We do not knowingly collect personal information from children under the age of 13. If we become aware that a child has provided personal information, we will take steps to delete it promptly.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Continued use of the Site after changes constitutes acceptance of the updated Policy.